an on-site visit from a Samsung repair person after two weeks. I bought the Home Depot maintenance plans but they won't do anything until it is out of Samsung warranty. I didn't and am paying for. However after roughly 10 cycles, the washer became non-responsive with the LEDs all blinking simultaneously. I blame Samsung for the problems, first they don't tell home depot what kind of hoses should be used on these machines, second, the don't tell you in the manual on page 35 before starting this machine it has to be Calibrate before you use. I figure the replacement parts are as defective as the original to the washer. Date published:, rated 5 out of 5 by Neanie01_82 from 7 months and still going strong I purchased this washer at the end of January 2018. The next nightmare is dealing with Samsung's warranty provider.
The laundry comes out clean and doesn't smell. I purchased this 3 weeks ago and have had it working only for 5 days out of that period of time. Buyer beware, your money is better spent elsewhere. My tub does not smell. This is a dream washer, truly amazing with obvious careful attention to all the small details.
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I just got off of the phone, speaking with 2 people, one of which is a supervisor, for well over an hour. After 2 weeks, we started getting this error code but only on certain wash settings (error is about sufficient water). I've been using it several times per week for the past two months so I can give an honest and thoughtful review. My last washer had a similar filter set up so I was familiar with it and knew what to do when the machine exhibited the same symptoms. Need to get a new one! Needless to say, I asked for a new washer or at least, an extended warranty once the washer was repaired, and I was told in no uncertain terms, absolutely.
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